Terms and Conditions
Terms and Conditions
What Check a Claim Ltd will do for you:
1. We will assess your loan/mortgage agreement and any Accident, Sickness and Unemployment (ASU) or Payment Protection Policy (PPI) and, if appropriate, pursue on your behalf, a claim for compensation under any relevant law.
2. We will provide this service on a "Contingency Fee" basis. A "Contingency Fee" is a fee that is only charged if compensation is recovered and is assessed on an agreed percentage of the amount recovered.
3. We will correspond and negotiate on your behalf in this matter.
4. We will forward to you the monies agreed in settlement of your claim as soon as possible after the deduction of our Fee as described in 'Our Fees' below.
5. We will endeavour at all times to provide you with the professional and dedicated service that you deserve
6. We will always act in your best interests in pursuing your claim and obtaining for you the best results.
7. We will assist you in completing all or part of our application, and/or any subsequent forms, if necessary.
8. Should you have a complaint please contact Michele Oldfield, Check a Claim Ltd, DTE House, Hollins Lane, Hollins, Bury, BL9 8AT. Tel: 0161 777 1115
What Check a Claim Ltd will NOT do for you:
1. We will NOT advise you to pursue a claim that in our opinion has no realistic chance of success, or where the amount at issue does not in our opinion justify the likely work involved, and we reserve the right to cancel this Agreement if we form this opinion. We will NOT advise you to accept an offer that we consider inadequate or to reject an offer that we consider to be reasonable,
2. We will NOT give or offer you financial advice.
3. We will NOT advise you to seek alternative Payment Protection Insurance in anticipation of its cancellation, but you may consider this to be a prudent step to take.
4. We will NOT take steps to remove any negative credit entry that your Insurer may have registered against your name.
What we expect from you:
1. To provide us promptly with all relevant information and items we request to enable us to pursue your case
2. To provide us with clear instructions.
3. To cooperate with us (including sending to us any correspondence you receive directly from the loan/mortgage provider).
4. Not to ask us to work in an improper or unreasonable way or to mislead us.
5. To provide us with the exclusive authority (to the exclusion even of yourself):
-to pursue your claim;
-to enter on your behalf into correspondence and negotiations;
6. To have any cheques payable to Check a Claim Ltd so we can bank them, or (if the cheque is instead made payable to you but received by us) to pay it into our client account and deduct our fees and send to you the balance
7. To read all of our terms and conditions and to sign to say that you have understood them.
Our Fee:
1. We will charge you 20% plus VAT of any compensation recovered and/or future savings made for you, before repaying the balance to you. Example: If you recover £1000.00 then we would charge £200 plus VAT. We would receive £235.00 including VAT @ 17.5% and you would receive £765.00
2. You instruct us to bank any compensation in our client account, deduct our charges and pay the balance to you.
3. If compensation is paid directly to you, you commit to pay 20% (+VAT) of any such payment to Check a Claim Ltd within five working days of receiving it
4. If settlement is made in another way i.e. the loan being reduced or written off, then a fee of 20% ( plus VAT) of this amount is still payable and will be paid by you within five days of receiving notification that this happened or a request for payment by Check a Claim Ltd
5. If you withdraw instructions at any time, then you agree to pay our reasonable charges based upon the work that we had done to the point when instructions were cancelled. If Check a Claim Ltd do not consider that they have prospects of success or are unable to pursue this matter further then NO fee will be payable by you.
6. We may pay up to 50% of our fee to the Claims Management Company or source of the work, as a fee for assisting you and us in the completion of the paperwork and obtaining documentation.
Cancelling this Agreement:
1. You have the right to cancel your instructions to us without any cost or penalty to you within 14 days of us receiving this agreement.
2. We can cancel this arrangement at any time and no fee will be payable by you, if we advise that your claim is unlikely to succeed and if you have not breached your duties set out above.
3. Cancellation of this Agreement by either party must be in writing.
Data Protection:
1. I agree that Check a Claim Ltd and any solicitor, bank, Funder or insurer involved in this matter may store and process my information on their computers and using other technological or manual processes for the purposes outlined below.
2. "My information" means personal and financial information obtained about me whilst using this service or any other related service with any of the Parties and when I subsequently contact any of the Parties and their representatives in connection with this matter.
3. The Parties will share my information amongst themselves for the purposes outlined in the statements below and the Parties may give my information to people acting as their agents. Any disclosure of information to third parties will be done on the strict understanding that such people agree to keep the information confidential.
4. The information provided by me may be used in the following ways:
- My information will assist the relevant Parties in providing the service for which I have applied.
- To assist Check a Claim Ltd and any Appointed Solicitor in dealing with my case efficiently.
5. The use of your information is covered by the Data Protection Act. Under the terms of the Act you have the right to obtain a copy of the information that the Parties and their agents hold about you upon payment of the appropriate fee.
Check A Claim Ltd is regulated by the Ministry of Justice in respect of regulated claimsmanagement activities. Our authorisation number is CRM19831 and our registration is recorded on the Ministry of Justice website at www.claimsregulation.gov.uk
Check A Claim Ltd registered Head Office is: 93 Market Street, Farnworth, Bolton BL47NS. Registered in England & Wales with company reg no. 06837099